How to fix RDP login issues caused by a locked Administrator account

There are many infected machines on the internet that constantly scan servers and try to guess passwords through brute force attacks. Windows has a built-in security policy that locks out user accounts after several failed login attempts — and this can accidentally lock you out of your own server.

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We recommend disabling this lockout policy to prevent it from happening again.

1. To do this, log in to billing and go to the "Virtual private servers" section. Select your server and click "Go to panel".

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2. You'll be taken to the server control panel. Select your server and go to Parameters.
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3. In the menu on the right, select "Run Script"
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4. Select the "Disable RDP Block" script and click Run Script
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In 1–2 minutes, the script will run on the server. The account lockout policy will be disabled, so failed login attempts will no longer lock your account.


Important: Bots will continue scanning and attempting to access your server. Since the lockout protection is now off, your password is your only line of defense. We strongly recommend using a long, complex password.



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