Message us on Telegram info@cleanvds.com +1-612-564-5099
Message us on Telegram info@cleanvds.com +1-612-564-5099
Client Area

Knowledge base

Instructions and articles on the most popular topics.

Before purchase / Getting started

How to register an account?
How to order a service?
All articles

Personal account (Billing)

No topics

All articles

FAQ

Refund terms and conditions
Is it possible to transfer VDS from one personal account to another?
Complaints policy
Which payment methods are accepted at CleanVDS?
What should I do if I didn't manage to renew the service in time?
All articles

Instructions for Windows server

How to disable Internet Explorer enhanced security configuration?
Tabs in Chrome are always stuck on a white screen, how can I fix that?
How to disable enhanced security for Internet Explorer in Windows Server (to be able to download files)?
Connecting to a VDS via RDP (Microsoft Remote Desktop)
How to fix RDP login issues caused by a locked Administrator account
All articles

Software installation and configuration

No topics

All articles

Domains

No topics

All articles

SSL certificates

No topics

All articles

Email

No topics

All articles

For partners

No topics

All articles
DNS servers
For all services:
  • ns1.cleanvds.com
  • ns2.cleanvds.com
Domain delegation time

Usually 4 hours, but can take up to 24 hours after changing nameservers.

Hosting control panel
FTP
Servers with ISPmanager:
  • ftp://your-domain.com
Services
All services (pop, smtp, imap)
  • mail.cleanvds.com
Contact support

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Client area
Password recovery